Healthcare Environment and Community (2 competencies)
HEC-1 Perform needs assessments and environmental analyses in support of program and organizational development
HEC-2 Analyze and synthesize government policies, laws, and regulations that affect the health care environment
Healthcare Organizations and Performance (4 competencies)
HOP-1 Propose, develop, and defend strategic approaches to operational effectiveness based on quantitative and qualitative evaluations
HOP-2 – Understand the social determinants of health and how they can affect the design, delivery, and outcomes of programs and services
HOP-3 – Incorporate principles and tools of human resource management, organizational behavior and change management to achieve organizational goals
HOP-4 – Understand and articulate the role of health information systems for administrative and clinical functions, including issues that may impact patient care, data privacy, and systems security for the enterprise
Business Analysis and Techniques (4 competencies)
BAT-1 – Describe project management techniques and systems-thinking to plan and manage initiatives involving resources, scope, and impact
BAT-2 – Assess multiple dimensions of financial performance to measure and improve the financial viability of healthcare organizations
BAT-3 – Evaluate and make recommendations for clinical and organizational performance using statistical and qualitative management techniques and procedures
BAT-4 – Apply health economics concepts to the analyses of pricing, service demand, and risk
Leadership and Professionalism (4 competencies)
LP-1 – Organize a team with balanced capabilities and effective group processes to create team member accountability for collective results
LP-2 – Apply effective and appropriate oral and written communication skills
LP-3 – Assess individual strengths and weaknesses and engage in continual professional development
LP-4 – Model professional behavior, values, and ethics
Competency Attainment Level Review:
Level 1: know / understand
Level 2: perform/ complete
Level 3: lead/ teach
(Revised AY 2022-23)